Answer guide
How do you manage a water delivery business efficiently?
Run deliveries from a single dispatch board: assign riders, track GPS progress, capture proof of delivery, and sync every completed order to customer balances and sales reports automatically.
Standardize the delivery workflow
Every order should move through the same states: pending → assigned → out for delivery → completed. Smart Refill records each transition so owners see bottlenecks instead of guessing from rider updates.
Protect customer data when riders change
Customer history should live in the station database, not in a rider’s notebook. Centralized CRM prevents revenue leakage when staff turnover happens.