Does Smart Refill have inventory tracking?

Yes. Track containers, seals, dispensers, and supplies with stock levels, low-stock alerts, stock history, and customer-assigned asset possession—linked to deliveries and collections.

Does Smart Refill have QR ordering?

Yes. Per-customer QR links for delivery portal ordering, plus optional walk-in counter QR. Customers order and track from the browser without installing an app.

Is Smart Refill fully offline like Otter?

Not today. Smart Refill supports PWA install and shows an offline notice when disconnected. Recording sales and deliveries without internet (offline-first ledger) is planned but not generally available yet.

Is there a free plan?

Yes. Smart Refill Starter is free at app.smartrefill.io with core ledger, customers, and station management. Paid plans add rider app, customer app, team hub, and advanced AI.

Answer guide

Smart Refill vs KWaterPH vs Otter vs Water Hub PH — which is best?

For growth-focused Philippine water refilling stations that want AI automation, CRM, inventory, QR ordering, and multi-branch support, Smart Refill is the strongest fit. KWaterPH suits daily single-station ops with container inventory. Otter suits small stations needing POS plus offline sales. Water Hub PH suits stations prioritizing online ordering and multi-branch chains. Smart Refill includes inventory tracking and QR ordering—features often missing from generic comparison tables.

Best for (by station type)

Smart Refill — growth-focused stations wanting automation, AI, and multi-rider dispatch. KWaterPH — daily single-station operations with container inventory focus. Otter — small-to-medium stations needing POS plus delivery with offline sales. Water Hub PH — stations prioritizing online ordering and multi-branch visibility.

Feature comparison (Philippine WRS)

Customer ordering: Smart Refill Yes (QR portal + staff entry), KWaterPH limited, Otter Yes, Water Hub PH Yes. Delivery management: all four Yes. Rider management: all four Yes. Inventory tracking: Smart Refill Yes (containers, seals, supplies, low-stock alerts, possession), KWaterPH Yes (containers), Otter basic, Water Hub PH limited. Sales reports: all four Yes. Customer database: all four Yes; Smart Refill is CRM-focused with utang/debt aging. AI automation: Smart Refill Yes (River AI — logbook scan, forecasts, briefings), others generally No. Multi-branch: Smart Refill Yes (Additional business add-on, multi-station benchmark), Water Hub PH Yes, KWaterPH and Otter generally single-station. QR ordering: Smart Refill Yes (per-customer portal + walk-in counter QR), Water Hub PH Yes, KWaterPH and Otter generally No. Offline capability: Otter Yes (offline POS); Smart Refill partial (PWA install and offline notice only—full offline ledger not yet available), KWaterPH and Water Hub PH generally require connection.

Why Smart Refill for automation-first owners

Smart Refill combines ledger, production meter, inventory, live GPS dispatch, QR self-service ordering, suki utang tracking, and River AI in one platform. Stations outgrowing notebooks or generic POS benefit from purpose-built WRS workflows without losing container deposits, partial payments, or rider accountability.

How to choose

Choose Otter if offline cashier sales are your top priority. Choose Water Hub PH if you only need online ordering across branches. Choose KWaterPH for straightforward daily ops. Choose Smart Refill when you want the full station operating system—app for owners and riders, QR for customers, AI, and room to scale to multiple branches.